Returns and Exchange
At Vedi by Mohini, we prioritize customer satisfaction and strive to ensure a seamless shopping experience. To facilitate this, we offer a straightforward returns and exchange policy that allows customers to return or exchange their purchases within a 7-day period from the date of receipt.
To initiate a return or exchange, customers must ensure that the item is in its original condition, which includes being unworn and undamaged. Additionally, all packaging and tags should be intact. This condition is essential for us to process the return or exchange efficiently.
Upon receiving the returned item, our team will conduct a thorough inspection to confirm that it meets the stipulated conditions. If approved, the refund will be processed, or the exchange will be arranged promptly. It is important to note that the processing time for refunds may vary, typically taking between 5 to 10 business days to reflect in the original payment method.
To initiate an exchange or refund email us or call us with your order number and concern
Email : vedibymohini@gmail.com
Phone : 8273304539